Have Any Questions?
Frequently Asked Questions
Product Questions
What is a Himalayan salt lamp?
A Himalayan salt lamp is made from natural pink salt crystals sourced from the Himalayan region. Each lamp is hand-carved and fitted with a light bulb that creates a warm, ambient glow.
Are Himalayan salt lamps natural?
Yes. Our salt lamps are made from 100% natural Himalayan pink salt with no added chemicals or synthetic materials.
Why do salt lamps sometimes “sweat”?
Himalayan salt is hygroscopic, meaning it absorbs moisture from the air. In humid environments, this can cause light moisture on the surface. Keeping the lamp switched on regularly helps reduce this.
Is it safe to leave a salt lamp on overnight?
Yes, our lamps use low-wattage bulbs and are designed for safe, extended use. Always ensure the lamp is placed on a stable, dry surface and used according to the instructions.
Will my salt lamp look exactly like the photo?
Each lamp is unique in shape, color, and texture due to its natural origin. Minor variations are normal and part of its natural beauty.
Do salt lamps require special maintenance?
Very little. Simply wipe the lamp with a dry or slightly damp cloth. Avoid washing it with water or placing it in very humid areas.
Are these products made from real Himalayan salt?
Yes, all our products are crafted using authentic Himalayan salt, naturally sourced and minimally processed.
Are Himalayan salt lamps eco-friendly?
Yes. They are made from natural materials and crafted with minimal processing, making them an environmentally conscious décor choice.
Shipping & Returns
How Is it Shipped?
We use an express courier service from our local warehouses for fast, secure delivery.
Do you offer returns or replacements?
Yes. If your lamp arrives damaged or faulty, please contact us within the stated return period and we’ll be happy to assist.
How to contact you incase of a problem with product?
You can reach out to us using contact form in the Contact Page or write to us directly at hi@thesalthome.co.uk